Scan to Email on your Office Printer with Microsoft 365 or Google Workspace

If you’ve recently purchased a multi-function printer, or perhaps you want to finally set up scan to email on a soccer free Saturday, then this is the guide to help you do it in 5 minutes and stop pulling your hair out.

Forget trying to read through super technical instructions with app passwords OAUTH

Microsoft announced they are retiring the old school methods of app passwords and basic auth and all those things that hackers used to exploit their customers so they could scan to email. It was a bad idea anyway, so I applaud them for making it right. So what to do about all those annoying devices, software that wants to send alerts etc?

Introducing SMTP2GO

This wonderful service deserves your money even if you would never have a chance of exceeding their free email delivery tier. What you’ll need to get started:

  1. Your login for your domain registrar/dns provider (not sure who you bought it from? You can search your domain up here: ICANN Lookup and then look for the registrar, 99% of websites use their registrar for dns records).

  2. A SMTP2GO account, sign up here: SMTP2GO: Reliable & Scalable Email Delivery Service (The free tier is probably just fine for most)

Setup your domain as a verified sender

verified senders navigation button

Verified Senders

Sign into your new SMTP2GO account and on the left menu, expand Sending, and click Verified Senders:

enter your domain example

Add Sender Domain

On the right side of the page, click Add Sender Domain. Type in your domain name (brightpass.ca for example).

smtp2go verified senders dns records

Get Ready to Add your DNS records to your domain

Take note of the next screen! These dns records need to be entered into your dns settings wherever your dns records are located. Key information is the type which are CNAME records. Hostname, and Value

godaddy add cname record example

Godaddy CNAME record example

I don’t love Godaddy, (in fact I’m super annoyed about their recent api changes).. but since so many people use them, here is an example of filling out the CNAME record in your Godaddy dns.

Add in all 3 records. Click Verify on the SMTP2GO dns screen. If it doesn’t verify then you may have to wait up to 48hrs depending on your dns provider. Good ones take a couple minutes.

smtp users button in the left menu

Create the SMTP User

After you’ve been verified, hop on over to SMTP users on the left menu. Click Add SMTP User on the right side.

add smtp user on smtp2go

Add your smtp user

Create the username and password (pick a strong one, or use their auto generated one). These will later be entered into your printer to setup smtp.

Hop Onto Your Printer and Get Into The Settings

Every printer is a bit different here. In your email settings you’ll likely have Authentication Method. This is going to be SMTP Auth.

Username is going to match the username you created in the Add SMTP User step above (printer@brightpass.ca). The password will be the password from the above step.
The right side of the SMTP2GO gives you the rest of the important details:
SMTP Server:  mail.smtp2go.com

SMTP Port: 2525

Alternative/TLS Ports: 8025, 587, 80 or 25. TLS is available on the same ports.

SSL is available on ports:  465, 8465 and 443.

Once you’ve entered those in you should be able to test the connection with your printer!

Needing a good business printer machine? I’d stay away from HP due to their whole ink scandal, but I’ve worked with some friendly Epson dealers including my friends over at:

https://dynamicop.ca/

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Help! Emails I send from our email blast system are showing up as Unverified